Shopify

Cut Costs, Not Customer Experience: Scalable Customer Support for eCommerce

Cost effective solution. Quick Integrations. Customized services.

  • Hassle Free Setup
  • Continuous Support & Guidance

What we do

Our tailored solutions are crafted to optimize your operations, elevate customer satisfaction, and boost sales using open-source platform. Emphasizing scalability, flexibility, and cost-effectiveness, our services enable you to grow your online presence while retaining control. Enjoy ongoing support and access to cutting-edge innovations, keeping your ecommerce venture ahead of the competition.

Setup Simplified

From hardware setup to deployment, our team makes it ready-to-use and takes the hassle out of installation worries.

Seamless Integration

We simplify the connection between your ecommerce platform and open-source software (OSS), enabling a smooth and seamless exchange of data between the two systems.

Cost-Efficient

Expensive software may incur unexpected costs. At ShopJets, we help you minimize cost with open source solutions that can seamlessly scale alongside the growth of your business.

Influencer

What we deliver

  • Complete setup and installation
  • Customized solution for your business
  • Integration with ecommerce platforms
  • Continous support and maintenance
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What Does Great Customer Support Really Do for Your Business?

High search ranks

Improve Response Times

Quickly address customer inquiries, leading to higher satisfaction and loyalty.

Capture attention

Personalized Support

Use customer data and history to provide tailored responses, enhancing the customer experience.

Brand credibility

Streamlined Communication

Centralize all interactions, making it easier to manage and track customer conversations across multiple channels.

Reduce returns

Efficient Team Collaboration

Allow support agents to collaborate seamlessly, ensuring consistent and accurate solutions for customers.

Higher profits

Proactive Issue Resolution

Anticipate and resolve issues before they escalate, reducing customer frustration and improving overall service quality.

Industries we work in

Most of our projects come from the industries below

Our tech firm specializes in developing cutting-edge solutions for the rapidly evolving fast fashion industry, where speed and adaptability are essential. Our state-of-the-art systems cater to the specific demands of retailers operating within this sector, addressing complex supply chain management issues, optimizing inventory control, and ensuring seamless communication between all parties involved. If you want to excel in the fast fashion arena, let us provide the tools to make it happen!

Our firm offers advanced technology solutions to support the unique needs of Fast Moving Consumer Goods (FMCG) enterprises, helping them navigate the ever-evolving consumer landscape and stay ahead of the competition. From automating operational processes to enhancing supply chain efficiencies, we develop customized systems designed to optimize production, logistics, distribution, and sales activities. Our robust and flexible solutions enable FMCG companies to tackle challenges, embrace change, and maintain sustainable growth over the long term.

Our deep understanding of D2C dynamics combined with technical prowess allow us to engineer powerful platforms that facilitate efficient customer acquisition, engagement, conversion, and retention. These solutions help niche D2C businesses streamline their operations, enhance the overall customer experience, and gain traction in their respective industries. Choose us for personalized guidance and expertly developed technology infrastructures that will take your D2C endeavors to new heights.
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The tools
we work with

In order to keep ahead of industry trends and ensure our clients receive state-of-the-art solutions, our team stays current on cutting-edge ecommerce software.
Here's a glimpse into just a few of those highly effective technologies we employ on a regular basis.

Shopify
bigcommerce
woocommerce
Tableau
Azure
AWS

Testimonials

Joe
Joe Metcalfe
Founder

Bala worked incredibly collaboratively with us to help design the solution and was extremely generous with his time and invaluable insights. We will be working with Bala again.

Felipe
Felipe Lille
VP of Products

Bala delivered a top quality work and we really enjoyed working with him. He has a great experience and he is extremely competent and committed to provide the best advise.

Poppy
Poppy Beer
Director of Engineering

As ever, it is a pleasure working with Bala and the team. We have been working with him for 1.5 years on various projects. I would highly recommend working with Bala.

Marius
Marius Hjelset-King
Founder

I am really happy to have found Bala and his team. They have helped me launch my application and solve many technical challenges along the way. I'm looking forward to working with them again!

Ready to take your Ecommerce business to the next level ?

Invest some time today by booking an appointment to explore the possibilities between our teams. Look forward to speaking with you soon !

Book a free consultation

F.A.Q

While we don't have predefined pricing structures for Shopify development services, instead basing them on unique project specifics, here's a brief description of some major activities entailed in setting up a store:
  • Brand Identity Design - Creating appealing visual representation of your brand, including logos & colors
  • Setting Up Shopify Storefront - Constructing the front-end interface and integrating core features like payment gateways
  • Additional App Setup - Integration of external programs to augment your shop functionality
Since the extent of effort for each task varies based on distinctive circumstances, please reach out, so we can provide an accurate estimate reflecting your particular necessities. With significant expertise delivering superior eCommerce projects at competitive rates, let’s discuss helping your online venture thrive.

As authorized Shopify partners, our diverse team boasts members with specializations in web design, software development, and digital marketing. With these skill sets combined, we bring forth creative designs that capture customers' attention and make a lasting impression. Being proficient in the entire Shopify ecosystem, we assist eCommerce enterprises throughout every phase of their journey. From transitioning away from legacy systems to modernizing their stores with cutting-edge technology and APIs, we cover a wide range of assignments tailored to suit our clients' exclusive demands. This includes bespoke app creation within the Shopify platform, streamlining user experience and adding new functionalities that significantly benefit the bottom line. Our goal is always to provide valuable solutions that help business owners achieve their objectives efficiently and effectively. Let's explore how we can contribute to your online success story together.

Custom Shopify development refers to creating tailor-made applications specifically designed to optimize and streamline internal business processes. By using advanced tools and technologies provided by Shopify or its partners, developers can create efficient and effective solutions that help reduce operational costs, improve employee productivity, and ultimately drive more revenue for the company. Whether it's through building software from scratch or incorporating existing third-party elements, custom development is an excellent approach to boost overall performance. Throughout the process, experienced teams collaborate closely with each individual business to understand their precise needs and challenges and then propose suitable options accordingly. Ultimately, such custom development enables companies to stay ahead in today's rapidly evolving retail tech landscape, ensuring success and growth for years to come.

Certainly! As part of our service, we offer comprehensive maintenance and bug fixing support for websites developed by our team for a three month window following launch. During this period, we ensure everything works smoothly without interruptions caused by technical issues. Our commitment doesn't end after this initial stage, as we also offer annual retainer plans where we continue supporting, upgrading, and managing your Shopify website. Retainer packages include taking care of digital marketing on popular social media platforms like Google/Facebook/Instagram/TikTok, allowing you to focus on running your business while we handle technical details.

The amount of time required for the completion of a Shopify Plus migration or development project depends on several factors such as complexity, scope, and timeline goals established by the client. A basic store setup and migration project typically takes around two weeks from start to finish if there aren't any unforeseen delays or complications.
In contrast, more complex projects that require customized solutions and integration with other systems can take longer than basic migrations. These types of projects usually fall into a category requiring additional efforts and resources which means they would need at least eight to ten weeks to complete. This duration accounts for the necessary time required for planning, scoping, coding, quality assurance testing, and deployment. However, the timeline may vary depending on how quickly decisions can be made regarding the project’s direction and whether any changes need to be accommodated during development. It's important to remember that while deadlines are crucial, it's essential not to sacrifice quality for speed; thus, we prioritize providing high-quality results over meeting tight deadlines.

Our company provides a range of services including UI design, software development, and marketing campaigns. We feel that our ability to offer these different areas allows us to meet many of the needs of those looking for assistance with Shopify storefront development and management. To provide these services, we utilize a fixed-cost delivery model where we outline specific tasks and charge a set fee. Additionally, we also have a retainer model where we handle any technical or marketing issues that may arise on an ongoing basis, so clients can be confident their storefront is being well taken care of.

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